0435-260-300
WARRANTY INFORMATION
Roller Blinds & Vertical Blinds:
Material:
Fabric - 5 years
Parts & Components - 1 year
Labor:
Rectify manufacturer's faults - 1 year (e.g. replace defective fabric in first year would be free of charge. but will charge a labor service fee from the 2nd year to the 5th year, if a replacement or repair is required)
Workmanship warranty - 1 year (it covers the deliver and install services, where anything caused by accidental/weather damage is not covered)
Plantation Shutters:
Manufacturer Warranty:
PVC - 10 years
Labor:
Rectify manufacturer's faults - 1 year (e.g. replace defective parts in first year would be free of charge. but will charge a labor service fee from the 2nd year to the 10th year, if a replacement or repair is required. The material/parts/components can free of charge depends on its manufacturer warranty, labor is not free after 1 year)
Workmanship warranty - 5 year (it covers the deliver and install services, where anything caused by accidental/weather damage is not covered)
Fly Screen & Security Door:
Manufacturer Warranty:
Fly Screen - 1 year
Security Door - 1 years
Labor:
Rectify manufacturer's faults - 1 year (e.g. replace defective parts in first year would be free of charge. but will charge a labor service fee from the 2nd year, if a replacement or repair is required. The material/parts/components can be free of charge depends on its manufacturer warranty, labor is not free after 1 year)
Workmanship warranty - 1 year (it covers the deliver and install services, where anything caused by accidental/weather damage is not covered)
General Service Fees:
Call out fee: $150 per visit (after expiry of labor warranty, free within labor warranty period)
On site service fee: $80 per hour (after expiry of labor warranty, free within labor warranty period)